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Why would you even build a feedback page?

Published on August 1, 2010 By Arnoud ten Hoedt

Ever considered how dull it looks: “If you have suggestions or remarks, please leave a message”. Even nowadays interaction designers tend to leave feedback forms in there wireframes, and totally mis the concept of websites like getsatisfaction.com. In general I believe that web marketing managers and editorial and support staff should be aware that people […]